FAQs

Ordering, Artwork And Payment

How Do I Order Custom Merch?

Choose pins, golf towels or tapestries and submit a quote request with your quantity, options and any artwork you have ready. Merch Beaver reviews your request and sends a quote revision for you to review and confirm. Once you confirm the quote, we prepare your digital proof. Approve the proof, then use Pay Now to complete payment before production.

Do I Need Finished Artwork To Request A Quote?

No. You can submit your quote request before your artwork is ready. Add any details you know in Project Notes, and provide your artwork later. We review the artwork and project specifications with you before production.

Will I See A Proof Before I Pay?

Yes. You can review your digital proof and request changes before approving it. Pay Now becomes available after proof approval. Please check the artwork, wording, colors and specifications carefully before approving your proof.

Is The Designer Price My Final Quote?

The designer shows an estimate based on your selections. Merch Beaver reviews the details and any specialty requirements before sending your quote for confirmation. Shipping and applicable taxes are additional where indicated in the designer.

What If I Need My Order For A Specific Event?

Include your event date in Project Notes when you request your quote. Production and shipping are separate stages, and artwork or proof revisions can affect the schedule. Ask Merch Beaver to confirm whether your deadline is achievable before you commit to it.

Custom Pins

What Is The Minimum Pin Order?

The minimum order is 50 custom pins.

How Long Do Custom Pins Take?

Standard pin production takes approximately 3–4 weeks. Rush pin production may be available in approximately 10–12 days for an additional charge, subject to confirmation for your project. Production begins after proof approval and payment. Shipping is separate and typically takes another 3–5 days, depending on your delivery address.

What Is The Difference Between Soft Enamel, Hard Enamel And Enamel With UV Printing?

Soft enamel pins have a textured finish with raised metal outlines and recessed enamel. Hard enamel pins are polished smooth, with the enamel level with the metal. Enamel with UV printing adds printed details, such as fine lines, small lettering and gradients. We review your artwork to help you choose a style that works at your selected size.

Can I Make A Custom-Shaped Pin?

Yes. Your pin can follow a custom outline. Include your artwork or describe the shape you have in mind when requesting your quote.

Can You Help Me Choose My Pin Options?

Yes. Share your artwork or idea, and we can help you choose a size, pin style and finish to suit your design and budget.

When Should I Add An Epoxy Coating?

Epoxy adds a clear, glossy protective layer for a smooth surface. Consider it for soft enamel or enamel with UV printing, especially designs with glitter, glow or printed elements. Epoxy is not offered on hard enamel pins.

Can I Reorder My Pin Design Later?

Yes. After your invoice is paid, open My Projects and choose Reorder. Your approved design and saved pin options are used to start a new quote, where you can choose a quantity and review current pricing. Specialty features require a fresh review and price confirmation.

Custom Golf Towels

What Is The Minimum Golf Towel Order?

The minimum order is 25 custom golf towels. The designer shows volume pricing for your selected quantity.

What Are The Golf Towels Made From And How Are They Printed?

Golf towels use 100% polyester waffle fabric with full-color sublimation printing on one side. The reverse is white.

What Size Are The Golf Towels?

The longest side is up to 20 inches, with the other side sized to maintain your artwork's proportions. We confirm the dimensions with your project specifications and proof.

Can I Add A Grommet To My Golf Towels?

Yes. You can choose a grommet and select left, center or right placement. Grommet selection and placement have no additional charge.

How Long Do Golf Towels Take, And Is Rush Available?

Standard golf towel production takes approximately 3–4 weeks. Proof approval and payment are required before production, and shipping time is additional. Rush service is not available for golf towels.

Custom Tapestries

What Sizes And Materials Are Available For Tapestries?

Tapestries are made from 100% polyester with full-color sublimation printing on one side. Choose 6 × 4, 5 × 5, 4 × 4 or 5 × 3 feet. All four sizes have the same pricing, with one design per order.

What Is The Minimum Tapestry Order?

The minimum order is 25 custom tapestries. The designer shows volume pricing for your selected quantity.

Can I Add Grommets To My Tapestries?

Yes. Optional grommets are included in all four corners at no additional charge.

How Long Do Tapestries Take, And Is Rush Available?

Tapestry production takes approximately 3–4 weeks after proof approval and payment. Shipping time is additional. Rush service is not available for tapestries.

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